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Software Asset Analyst (ServiceNow SAM Pro)
J-00038ContractRemoteOffshore Remote$19 to $34 per hourYou will manage software licenses, compliance and cost optimization inside ServiceNow SAM Pro on a long term, fully remote contract. The role is offshore remote with overlap to Eastern Time business hours, and covers the full software asset lifecycle from request through retirement. If you know licensing for publishers like Microsoft, Adobe, Oracle and IBM and enjoy reporting on utilization and savings, this is steady, hands-on work.
What you will do
- Manage software asset lifecycle activities from request through retirement within ServiceNow SAM Pro
- Maintain software entitlements, contracts and license records
- Perform compliance reviews and support software audits
- Identify unused and underutilized licenses and execute reclamation and optimization activities
- Monitor software inventory, normalization and discovery data quality
- Partner with Procurement on software purchasing and renewal decisions, and coordinate harvesting, reclamation and redeployment
- Develop compliance, utilization and cost optimization reports
- Establish and monitor KPIs and maturity metrics
What you need
- 3+ years of Software Asset Management experience
- 2+ years of hands-on ServiceNow SAM Pro experience
- Knowledge of software licensing and compliance practices
- Experience supporting major software publishers such as Microsoft, Adobe, Oracle and IBM
- Strong reporting and analytical skills
- Ability to overlap with Eastern Time business hours
- Strong written and verbal English communication skills
- Proven ability to work independently in a remote environment
Nice to have
- ITIL, IAITAM or ServiceNow SAM certification
- Experience supporting U.S.-based organizations
- Experience working in global asset management operations
Compensation
$19 to $34 per hour
This is a W2 contract engagement. Compensation is the hourly rate stated above, plus any overtime required by law. No health, dental, vision, retirement or paid leave benefits are offered at this time, beyond what applicable law requires.
Applicants must be authorized to work in the United States without sponsorship.